International Shipping Policies
MALAU® has an alliance with the company (UPS, DHL, Fedex) which will deliver your orders.
The delivery time of the products is approximately 3 to 7 days in USA and Canada, in the rest of the world from 4 to 10 business days in standard shipping, once your payment has been confirmed. If your payment is confirmed on a Saturday, Sunday or holiday, delivery time is available the next business day after your payment is confirmed.
All orders that are confirmed after 3:00 p.m. (Mexico time) will be counted as confirmed. (Mexico time) will be counted as official delivery time from the next business day.
MALAU® is responsible for the merchandise up to the moment of delivery, MALAU® is not responsible for any delay or any external condition that makes impossible the estimated delivery dates of the product. In this case MALAU® will only serve as a support in order to facilitate the claim process through our email firstname.lastname@example.org .
Extra customs duties and taxes will be charged directly to the customer by the logistics company through which the purchased part is shipped.
If you have any doubt or suggestion, please contact us at email@example.com .